PROFILE
Joanne Law is a leading mediator dedicated to helping individuals reduce and resolve conflict, enabling effective negotiation and resolution of issues impacting their
personal and professional relationships. With a strong commitment to empowering clients, using a facilitative or transformative mediation style, Joanne’s approach supports informed decision making and enhanced interpersonal skills.
As the owner of Mediation Institute and co-founder of Interact Support, Joanne actively trains, mentors, supports and supervises other dispute resolution professionals.
She specialized in providing accessible and effective video mediation services.
Mediation – Graduate Diploma of Family Dispute Resolution (2014),
Accredited AMDRAS (formerly NMAS) Mediator (from 2013), Certified Family Group Conference Facilitator (2019), Elder Mediation (2025)
Training – Current Certificate IVin Training andAssessment (current)
Coaching – CertifiedNewWaysCoach, Life, Executive and Business,NeuroLinguistic Programming Master Practitioner / Trainer
CURRENT ROLES
Director, Mediation Institute (2013 – Present) – Providing strategic Leadership, beginner and advanced training and innovative course development. Successfully grew the organisation from a startup to a 7-figure business, achieving recognition as a state finalist Telstra Best of Business Awards 2023, winner of the eLearning Excellence Award for the VET sector 2014.
Co-Founder & Board Member, Interact Support Inc. (2015– present) – Led growth of national online FDR service and Interact Community Dispute Resolution Services (ICDRS).
WORK EXPERIENCE
Mediator (since 2013) – Workplace, community and Family Dispute Resolution services.
Trainer (since 2003) – mediation, interpersonal skills and process improvement
Coach (since 2003) – NLP based personal, business and interpersonal skills coaching
CURRENT BOARD ROLES
• AMDRAS Board (formerly Mediator Standards Board) (2022 – present)
• Mediators Beyond Borders Oceania MBBO – executive committee Secretary 2025.
• Interact Support Inc. – Co-founder and current secretary
SPEAKING AND PRESENTING
Regular presenter at national conferences and online platforms, including the National Mediation Conference, STOP Domestic Violence Conference, and Vocational Training Industry Conferences.
Host and guest contributor for various podcasts including Mediator Musings, along with conducting frequent webinars on mediation and conflict resolution.
SPECIALIST AREAS AND INTERESTS
Joanne often works with high-conflict family dispute resolution matters
She’s expanding into Elder Mediation to support more families with complex decision-making and conflict resolution services.
Contact:
Websites:
www.mediationinstitute.edu.au
www.interact.support